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Returns & Cancellations



Return policy

The terms and conditions described in this policy apply to all products purchased through the Company's online store Internet on the website . You have 14 days to change your mind - Right of withdrawal If you change your mind, you can return the products you ordered in 14 calendar days with your receipt, order form, mail order confirmation and proof of payment. For any return you must first contact us in the email: info@lovebirds.gr. Returning your products can be requested in writing completing the cancellation form in the email: info@lovebirds.gr

Refunds are to be paid at: Phaeacus 9 T.K. 54453 Thessaloniki If you can't return the  products you bought online by yourself Company shop means the cooperating ELTA COURIER transport companies or GENERAL POSTAL SERVICES can return them to you at an additional charge.The charge for transferring your products depends on its postal code The European Parliament has already expressed its support for the Commission's proposal.

Whichever way you choose for your return request, your request .It shall enter into force on the date on which you give us your request for reimbursement goods.

Products you want to return should - for understandable reasons health conditions - be intact, closed, completely inviolable packaging. You are responsible for the cost of returning products. You agree to take care of the condition of returned products once delivered to you until you hand them over to a Company store or to a cooperating carrier or courier.

If they are not returned within 14 calendar days then the Company may not accept any return or replacement of a product. Every in the case of the maximum period of return for replacement cannot be extended beyond fourteen (14) calendar days from date receipt.

In addition to the rights granted under the return policy, they are recognised in each case all rights applicable to consumers from existing provisions and laws relating to the contract of sale, including any other provisions the right arises in relation to the conditions under which products are guaranteed. 

Transfer of returned products

If you wish to return goods due to a change of opinion, you have the direct cost of returning the products. Receipt of documents returned products may only be carried out by the address which I would like to ask the Commissioner whether he is prepared to give us an assurance that the Commission will be able to give us an answer to this question.

Exemptions from the right of withdrawal

The right of withdrawal shall not apply in the following cases:

(a) the supply of goods or services the price of which depends on the price

fluctuations in the financial market which cannot be controlled and which cannot be

may occur within the withdrawal period;

(b) the supply of goods which may be altered or expired soon;

(c) the supply of underwear;

(d) the supply of sealed goods which are not fit for return;

health or hygiene reasons, either unsealed

either they have been - at least minimally - broken,

(e) the supply of goods which, by reason of their nature, are

inseparable with other components,

(g) the supply of special orders;

(h) the supply of goods in discounted form.



  1. A) We do not provide as a company any guarantee for our products other than any

a guarantee which may accompany some of them by the manufacturer.

  1. B) We do not provide as a product service company. We have no spare parts other than

I would like to ask the Commissioner what he thinks about the Commission's proposals.

  1. C) We do not accept changes in underwear or clothing with tamper-proof packaging or 

/ and used.

  1. D) In the case of a proven defective product, transport costs

We are not going to be able to do that.

(e) If the product to be returned is not found to be defective, (b)

found to have been used; (c) damaged packaging; returned

to the purchaser at his own transport costs.

Defective products shall not be exchanged for different products or money


  1. G) Customer acknowledges that color performance may deviate from

reality in tints and tones, as they are rendered by

electronic machines whose settings are affected by many

parameters and defined by the capabilities of each machine and

user-specific, product-specific colors are indicative and may

They have a slight deviation with reality.

  1. H) If the product is different from the one ordered due to our error,

customer is entitled to return the product within 14 calendar days from the date

date of receipt. In this case, the costs are borne by our company.

  1. I) Pack the products in opaque and neutral packaging without any

token with sender SalesNet O.E.

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